Get in Touch With Us
Got a question about how we review casinos not on GamStop, spotted something that needs updating, or want to flag a concern? This page explains how to get in touch with Non Gamstop Casinos and what you can expect once you do.
How to Reach the Team
Email is the best way to contact us. Write to [email protected] and a real member of the team will read your message and reply — we do not rely on automated responses to close out enquiries. Please include a short summary of what your message is about so we can route it to the right person and respond faster.
We aim to reply within a couple of working days. During busier periods it can take a little longer, but every message is read and answered.
What You Can Contact Us About
- Questions about our reviews — if you want more detail on how a brand such as Betmica, Kikibet or any other operator on our list was assessed, ask us directly.
- Corrections — bonus terms, welcome offers and licensing details at casinos not on GamStop change regularly. If something on the site looks out of date, let us know so we can check it.
- Content suggestions — if there's a topic around non GamStop casinos, payment methods or game types you'd like us to cover in more depth, we're happy to hear it.
- Partnership or editorial enquiries — if you represent a casino brand or affiliate business and want to discuss working with us, introduce your organisation and what you have in mind.
- Concerns about gambling behaviour — if you or someone you know is finding it difficult to control their gambling, mention this in your message and we can point you towards independent support organisations.
Before You Write In — Common Questions We Get
A number of enquiries we receive are questions we've already answered elsewhere on the site. If you're trying to work out which casino suits you, how self-exclusion through GAMSTOP interacts with these sites, or how our ranking works, our Best Non GamStop Casinos 2026 guide covers the full rundown of brands, ratings and what to check before signing up. It's often quicker to start there.
That said, if your question is specific — about a particular bonus term, a payment method, or something you've experienced at a listed site — email is still the right route, since our guide can't cover every individual circumstance.
How We Handle Your Message
We take a straightforward approach to enquiries:
- Your email arrives and is reviewed by someone on the editorial team, not a chatbot.
- If your query relates to a factual point on the site — a bonus figure, a rating, a licensing detail — we check it against our records before replying.
- You get a personal response, not a template, within our usual working window.
- If a correction is needed, we update the relevant page and let you know once it's done.
A Word on What We Can and Can't Do
We can answer questions about our content, our ratings and how we compare operators. What we can't do is intervene in a dispute between you and a specific casino, process withdrawals, or act on a brand's behalf — those matters need to go through the casino's own support team or, where relevant, its licensing authority. If you're unsure who to contact for an account or payment issue, check the terms and support details published directly by the operator in question.
This site is intended for adults aged 18 and over. If you're contacting us about responsible gambling, we're glad to help point you towards appropriate resources, but we're not a substitute for professional support services.
Getting the Most Out of Your Message
A few things help us help you faster:
- Mention the specific page or casino your question relates to, rather than a general reference.
- Include any relevant dates, since offers and terms at casinos not on GamStop can change quickly.
- Let us know if you're following up on a previous email so we can find the original thread.
We read every message that comes through and value the feedback readers take the time to send — it genuinely shapes how we keep the site accurate and useful. Thanks for reaching out.